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- Fixing Common Zoom Video Conferencing App Problems- ZOOM Cloud Meetings on the App Store
If you have delayed updates for your phone, it is about time you checked and updated your software. Once the new updates are installed, your device will automatically restart.
After the restart, check if the apps are being downloaded to your phone now. Resetting the Google Account can help you solve the "app not downloading" issue. When you reset the account, you will be deleting the entire account. It means you should know your Google Account username and password. If you do not have these details, you will not be able to add the account back to your device again.
The Google account will be removed from your device. Go back to the Settings menu of your device and tap on Accounts once again.
Now you will find the option to add an account. Tap on Add Account and complete the process of adding the account to your device. You must follow these steps to add all your Google accounts, and once this is done, return to the Play Store and find out if this has resolved your problem. Sometimes, your Play Store updates may be the cause of the problem. So, uninstall the update and allow the app to update once again. It can help in solving the problem. Once the updates are re-installed, try to download the apps repeatedly to check if it is working as expected.
For users who cannot fix the problem with any of the above solutions, our last resort, which resolves many Android issues effectively, reset your device to factory settings. It will bring your device's software back to the version when taken out of the box. All data will be deleted from your device, and all third-party apps will be removed. You will also lose personalized settings because the phone will return to the default settings.
It is why you must create a backup for the data that you consider essential. You can back up the data on a computer or use your Google account to back up the data. Your phone will give you the option to back up the data on the Google account before you reset the device.
Once the reset is complete, your device will automatically restart. Go to the Play Store and check if the problem you were facing is gone.
Sometimes you may not be able to download the apps to your device because of insufficient space. You will have to delete a few things from your device to make space at times like these.
Check if you have too many photos or videos on your device, which may be eating into the storage. Move these files to your computer to increase the space of your device. You may have to uninstall some apps if you need enough space for large apps.
To uninstall the apps:. Alternatively, users on the latest version of Android will be able to long-press on the app they wish to uninstall, and they will automatically see the options to uninstall the app on the top of the screen. It would be best to drag the app icon to the uninstall option on the screen. This error is related to the Play Service and not specific to your device.
Clear the data for Google Services Framework to resolve this problem. Follow these steps to remove the data files:. Once you clear the data, head into the Play Store and check if the error is gone.
If you still find the same error on your screen, access the Google Play Site from your computer. Install the app to your computer, and then the app will work on your device. These errors can occur for some problems with the Google Play Store. However, the best solution for all these errors is to clear the cache and data of Google Play Store and Google Services Framework from your device and check if the problem is gone.
We have mentioned the steps for clearing the cache and data files in the solutions above. Can you try to contact Zoom support to check on this also. Maybe the installer version you are trying to use is incorrect for the Surface Book 1.
If this answer your question, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. This will help other members who may have the same issue as you. Otherwise, don't hesitate to update us so we can further assist you. Was this reply helpful? Yes No. Sorry this didn't help. I tried every installer version that they provided and still nothing happened. I tried going through Google Chrome as well and it said that it was blocked.
Hi HaleyBrunner ,. Thank you for the response. In reply to LemP's post on March 30, What version of Windows do you have? Do you want to host a meeting or attend a meeting? Are you trying to download the another Zoom file? If so which one? Thanks for your feedback.
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